Privacy Policy

At ApexComms, we are committed to protecting the privacy and security of the personal data we process. This Privacy Policy describes how ApexComms ("we," "us," or "our site") collects, uses, and shares information in connection with our services, including 5G Network Planning & Deployment, Private Wireless Network Solutions, Spectrum Consulting, Network Architecture Design, IoT Connectivity Solutions, and Wireless Optimization Services.

Information We Collect

We collect information to provide and improve our services, communicate with you, and operate our business. The types of information we collect include:

• Information You Provide to Us: We collect information you provide directly to us when you interact with our online platform, inquire about our services, register for events, or communicate with us. This may include your name, company name, job title, contact information (such as postal address), and details about your inquiries or project requirements.
• Information Collected Automatically: When you visit our site, we may automatically collect certain information about your device and usage, such as your IP address, browser type, operating system, referring URLs, access times, and pages viewed. This information helps us understand how our site is used and improve its functionality. We may use cookies and similar tracking technologies for this purpose.
• Information from Other Sources: We may receive information about you from third-party sources, such as business partners, public databases, or joint marketing efforts, where permitted by law.

How We Use Your Information

We use the information we collect for various business purposes, including:

• To provide, operate, and maintain our services, including processing your requests for our wireless communication and network technology solutions.
• To communicate with you, respond to your inquiries, and provide customer support related to our services.
• To personalize your experience on our online platform and to improve the relevance of the content and services we offer.
• For internal analytics, research, and product development to enhance our service offerings and optimize network solutions.
• To ensure the security and integrity of our systems and services, including detecting and preventing fraud or unauthorized access.
• To comply with legal obligations, applicable laws, and regulations, and to enforce our terms of service or other agreements.
• For marketing and promotional purposes, if you have provided your consent, to inform you about our services, updates, or special offers.

Legal Bases for Processing (GDPR)

For individuals in the European Economic Area (EEA) and the UK, we rely on the following legal bases for processing your personal data:

• Performance of a Contract: When processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (e.g., providing our network services).
• Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, and your interests and fundamental rights do not override those interests (e.g., improving our services, security, direct marketing where permissible).
• Consent: Where you have given explicit consent for specific processing purposes (e.g., for certain marketing communications).
• Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.

How We Share Your Information

We may share your information with third parties in certain circumstances, including:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as IT infrastructure, data analytics, and customer support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via a prominent notice on our online platform of any such change in ownership or control.
• Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or act in urgent circumstances to protect the personal safety of users of our services or the public.
• With Your Consent: We may share your information with your explicit consent or at your direction.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal data we process. However, please be aware that no system can be 100% secure, and we cannot guarantee the absolute security of your information.

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: The right to request copies of your personal data.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure (Right to be Forgotten): The right to request that we erase your personal data under certain conditions.
• Right to Restrict Processing: The right to request that we restrict the processing of your personal data under certain conditions.
• Right to Object to Processing: The right to object to our processing of your personal data under certain conditions.
• Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: The right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the contact information provided below.

International Data Transfers

As ApexComms is based in the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws different from those of your country. When transferring personal data from the EEA or UK, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or the UK Information Commissioner's Office, or rely on an adequacy decision, to ensure that your personal data receives an adequate level of protection.

Third-Party Links

Our online platform may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at: